Ann Crowley, Ann-Marie Breaux, Dennis Bridges, Dung-Lan Chen, Dwayne Swigert, Emily Robertson, Heather McMillan, Jackie Magagnosc, Jean Pajerek, Julie Brannon, Julie Stauffer, Kristin Martin, Linh Chang, Lisa Smith, Lloyd, Lucinda Williams, Martina Schildt, Masayo Uchiyama, Michael Philips, Okay Okonkwo, Peter Sbrzesny, Rachel Sneed, Sara C, Scott Perry, Shannon Burke, Steve Selleck, Suzette Caneda, Sven Thomsen, Tara Barnett, Victoria Anderson, Winter White
If you are creating a request from an order, are there situations where it's actually very important that it's the specific item that your ordering going to the user?
Martina: For her, not usually
Sara: For 5 colleges: If a prof wants it, and they don't want to take another library's copy for the whole semester.
From Kristin Martin to Everyone 12:25 PM Like a patron request? Are you trying to distinguish between item-level requests and title-level requests?
From Ann-Marie Breaux to Everyone 12:30 PM Title level holds are coming. Was not released in Lotus, but I believe it's being released in MG
From Sara C to Everyone 12:36 PM Yes, both options would be great!
From Lloyd (Marmot Library Network) to Everyone 12:37 PM If I had to pick one, title level first.
From Kristin Martin to Everyone 12:37 PM But what happens if it's the only item?
Do you ever have multiple requesters for a particular order?
Martina: From her experience, it happens, but not often
Dung Lan: Happens occasionally
From Lisa Smith to Everyone 12:47 PM Yes, we sometimes have multiple notifies for a single order; it doesn't happen often.
What we are talking about here is a hold request.. ? Just want to confirm that is the type of request. No other type would be wanted when placing a request,
Ann-Marie: Holds are the only one that is applicable
Holds, Pages, and recall are the only three types of requests
Dung- Lan: Sometimes the requester wants to be notified it's available but do not want it held.
From Sara C to Everyone 01:00 PM I know Smith does this now, and we would like do it as well ...
Dennis:
Types of requests, only concerned with hold
If we are going to have a default, it will be a title level request with the user having the ability that they want it put on hold. Ability to say the particular item being ordered is to be held for a specific person/use.
Do not need a request to have the ability to have multiple requesters.