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Date

Attendees

Present?NameOrganizationPresent?NameOrganization
XSharon BeltaineCornell University
Peter MurrayIndex Data

Elizabeth BerneyDuke University
Erin NettifeeDuke University

Joyce ChapmanDuke University
Karen NewberyDuke University

Elizabeth EdwardsUniversity of Chicago
Tod OlsonUniversity of Chicago

Claudius Herkt-JanuschekSUB HamburgXScott PerryUniversity of Chicago
XDoreen HeroldLehigh University
Robert SassQulto
XAnne L. HighsmithTexas A&M
Simona TabacaruTexas A&M

Vince BareauEBSCO
Mark VekslerEBSCO

Harry KaplanianEBSCO
Kevin WalkerThe University of Alabama
XIngolf Kusshbz
Charlotte WhittIndex Data

Lina LakhiaSOAS

Michael Winkler

OLE
XJoanne LearyCornell University
Uschi KluteGBV
XMichael PatrickThe University of AlabamaXHolly MistlebauerCornell University
XNassib NassarIndex DataXAngela Zoss

Duke University

XVeit KöppenUniversity Magdeburg                Anna Knyazeva

New attendee

XSara ColglazierMount Holyoke College/Five CollegesXLisa DeCarolis

Guests:

Peter McCracken, Cornell

Linda Miller, Cornell


Discussion items

ItemWhoNotes
Assign Notetaker, Take Attendance, Review agendaSharon

Today's notetaker: Angela Zoss

Last week's notetaker: Kevin Walker

eUsage Demo & DiscussionAnnika Schröer

Annika Schröer from the ERM eUsage Subgroup will provide a demonstration of the eUsage app and discuss reporting needs related to this endeavor, such as using the Library Reporting Database (data warehouse). See JIRA ticket UXPROD-576 for more information.

Wiki page - eUsage

Usage of electronic materials is measured by journal providers, who often distributed data in COUNTER (standard), either manual download or automatic using SUSHI (protocol)

Aggregators may also download statistics for an entire institution, so may be downloading from aggregator instead of provider

Can download statistics into the FOLIO eUsage app, ready for Q4 FOLIO release

App includes "Statistics" which provides reports for each month

Eventually want to view visualizations of statistics calculated for the reports, create and download custom reports

Question: may need to connect to other apps. Should eUsage app ingest data from other apps, or should eUsage data get pulled into LDP for reporting?

Currently using JSON for all data (some starts as XML instead, but eventually will be JSON in COUNTER 5)

Nassib: does look like a good use case for LDP, but we'll have to go into more detail

App should support anyone using COUNTER, but also hope to develop a way to ingest non-COUNTER data (though that may pose problems with interpretation, if non-COUNTER data measures usage differently)

From ERM member - almost giving up on SUSHI because the data that come over often have trouble, and also there are providers who claim to be COUNTER-compliant but aren't really. For non-COUNTER compliant providers, may be able to map that into a "fake" COUNTER format to ingest, but the inconsistencies with COUNTER-compliant providers are big issues. Also have titles excluded from reports if there is no usage. Also, if we're moving to JSON, what about historical non-JSON reports? Hopefully at least 3 years into past.

For titles with no usage, they should still appear because this will connect to agreements in ERM app, so if there is an ISSN, you know what journals should be there, even if the usage data doesn't contain the title.

In connection with that is the problem of cost per use, so when there is zero usage, we get error messages in the reports. (Yes, they can address this.)

History is a problem - COUNTER 4 and COUNTER 5 will not be comparable, so that's a big problem moving forward. XML vs. JSON isn't as big of a problem, it can be transformed. But COUNTER 5 really is different metrics.

Interpretation has always been tricky, look more for trends (e.g., spikes) than raw numbers

Maybe report can be clear about the difference between COUNTER 4 and COUNTER 5

Current app supports both COUNTER 4 and COUNTER 5, but we don't know of any providers using COUNTER 5 yet

Can app identify illegal usage - scraping, for example? Maybe not in core app, but in a plugin. Some libraries don't want to omit those numbers, but might still want to identify it.

Reporting vs. eResources usage - aside from cost/use, reporting is important for annual stats to ACRL, IPEDS. Just look at entire year and report that total as "circulation" for eResources. ERM can be complicated, but having a place to gather everything and just get a total will be very helpful. (Yes, that will definitely be a canned report. There will be both canned reports and custom reports in the app.)

Sharon Beltaine will send Annika the master spreadsheet so she can look through for reports that relate to COUNTER (on import/export tab)

Might be good to prioritize COUNTER reports - some systems are only JR1, though SUSHI is everything now; do already have some prioritization in the spreadsheet

Annika Schröer, Sharon Beltaine, and Nassib Nassar will talk about details

In-App ReportsHolly

Filip will attend a Reporting SIG meeting in January to discuss his views on in-app reporting.  He has a broader idea that will appeal to this group.  In the meantime, Holly wants to continue on with November 26.

    • ID474 seems like an on-line feature (not a report) that everyone would want to have.  (We discussed this on 11/26 and Holly will pursue this further.)
    • ID475 as described doesn't seem useful.  Does it really contain everything currently checked out from circ desk?  Is there a better way to produce what library is looking for?  Everything checked out by faculty that just became overdue?  Reserve items?  2-hour/2-day loans?
      • TAMU clarified. Report includes everything checked out the last 30 days, so not as huge as it might be. Also, 90% of what is checked out is for 4 hours or less, so they are mostly concerned about making sure that these hourly loans are processed properly so they can be checked out again.  Does seem to be operational and need real-time data, so should probably be in-app.

Clarification about difference between operational functions and reporting - operational functions are better suited for in-app. Here we're developing a reporting database that would support queries but probably is not a great solution for operational functions. In-app reports are being developed by the app SIGs.

User Management Reporting Requirements Gap AnalysisAllWe will review the results of a meeting with Reporting SIG, UM SIG, and RA SIG representatives to find features to help distinguish UM reports from RA reports, and to complete a User Management reporting gaps analysis. Please note that additional User Management reports have been added to the Reporting SIG Master Spreadsheet of reporting requirements.
Year End KudosAll

At the end of the year, we take a moment to appreciate all the work we have done and to give our colleagues kudos!

Thanks to everyone who has participated this year! Especially Holly, Nassib, and Sharon!

Next Meeting January 7AllThis is the last meeting of the year. Our next scheduled meeting will take place Monday, January 7 at 9am EST. Happy Holidays!

Topics for Future Meetings

All

Review and update Topics for Future Reporting SIG Meetings


Other Topics?AllAny other topics to discuss today?

Action items

  • Sharon will meet with Ann-Marie Breaux on Import-Export reports and bring notes back to Reporting SIG
  • Sharon to review ARES-related Resource Access reports with real-time data requirements with Darcy Branchini and bring notes back to Reporting SIG
  • All SIG members: Please review the FOLIO In-App versus Data Warehouse Reports document Holly has drafted and add any comments you may have
  • Sharon Beltaine will send Annika the master spreadsheet so she can look through for reports that relate to COUNTER (on import/export tab)
  • Annika Schröer, Sharon Beltaine, and Nassib Nassar will talk about details