Date

Zoom: https://zoom.us/j/98630013171?pwd=bS9MSTF4Z1BZSHFVWHlZL3JLMDRkQT09

Support Dashboard

Attendees: 

Debra Howell

Anya Arnold

Jesse Koennecke

Zak_Burke

Anton Emelianov

Elizabeth German

Charlotte Whitt


Regrets:

Kevin W. Walker

Ian Walls


Discussion items

TimeItemWhoNotes

Support tickets reviewAll

2 unranked items: 


UICR-148 - Getting issue details... STATUS  

MODINVSTOR-819 - Getting issue details... STATUS - recommending closing due to not being able to reproduce in our environments


7 P1s


22 P2s


15 P3s


1 P4


Support SIG membership

Phil Robinson has left the Support SIG; Zak will be leaving the SIG. We need a SysOps and Developer representatives

Should additional Library reps be added? As large libraries come online, should they send a list? ie: U of Chicago; TAMU, etc.

Should each SIG have a representative on Support?

Action Item: Jesse will write up and take to PC





Action items

Future Topics:

  1. Benchmarking