Date
Zoom: https://zoom.us/j/98630013171?pwd=bS9MSTF4Z1BZSHFVWHlZL3JLMDRkQT09
Support Dashboard
Attendees:
Dan Mertens - Guest; EBSCO Support; shadowing the support process
Regrets:
Discussion items
| Time | Item | Who | Notes |
|---|---|---|---|
| Support tickets review | All | ||
1 unranked items: | UIIN-1856 - Getting issue details... STATUS - P2 | ||
| 4 P1s | |||
| 12 P2s | |||
| 16 P3s | |||
| 2 P4 | |||
Action items
- Support SIG membership follow-up
Future Topics:
- Benchmarking