Date
Zoom: https://zoom.us/j/98630013171?pwd=bS9MSTF4Z1BZSHFVWHlZL3JLMDRkQT09
Support Dashboard
Attendees:
Regrets:
Discussion items
| Time | Item | Who | Notes |
|---|---|---|---|
| No minutes from Oct 4 meeting | |||
| Support tickets review | All | ||
5 unranked items: | UIU-2446 - Getting issue details... STATUS P2 UIIN-1654 - Getting issue details... STATUS P3 UICR-148 - Getting issue details... STATUS - leaving as TBD for Charlotte to investigate; if fixed in Juniper, will be closed as "will not do" UICHKIN-306 - Getting issue details... STATUS P1 SUP-55 - Getting issue details... STATUS - leaving as TBD for further investigation | ||
| 2 P1s | |||
| 15 P2s | |||
| 14 P3s | |||
| 1 P4 | |||
| P1 - P2 - P3 elevation | Elizabeth presented a table for use during discussions for escalating a P3 to a P2 or a P2 to a P1 if they haven't been resolved during their expected timeframe Next steps:
| ||
Action items
Future Topics:
- Benchmarking